APPRENTICESHIP TRAINING IN LONDON AND SURROUNDING AREAS

Business Skills Online Training





You would think that one-on-one training would cost a fortune and be time-consuming to organise. Well, it isn't! Our one-on-one tutor led interactive online training goes at precisely the pace required by each individual. It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that'll be retained and applied to keep your business safe and compliant.

At a fraction of the cost and fraction of management time than you'd expect, this business skills online training has the added bonus of a minimal loss of productivity because it's really efficient and flexible.

Please note that listed course prices do not include VAT.


We offer courses in:


Data Protection in the Workplace

If you or your organisation handles personal information about individuals you have legal obligations to protect that information. The benefits of good data safety are numerous and include, good business practice, the protection of people's rights and the protection of your organisations reputation.

In recent years some companies and individuals have experienced serious legal consequences for data protection breaches and this highlights why it is so important to get it right.

Courses

  • Data Protection in the Workplace - £35

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Conflict Resolution in the Workplace

'Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised'. Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.

Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas. This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

Courses

  • Conflict Resolution in the Workplace - £35

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Equality, Diversity & Discrimination

We've all heard and used the words 'equality' and 'diversity' before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied.

However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights. When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity... And one way to make sure we meet these responsibilities is through training.

Courses

  • Equality, Diversity & Discrimination - £35

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Customer Service

This course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

Courses

  • Customer Service - £35

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